Privacy Policy

Completed 24/02/2021.

 Nikki Knight The Writing for Business Lady Privacy Notice

Our contact details

Name: Nikki Knight

E-mail: nikki@nikkiknight.co.uk

What type of information we have.

We currently collect and process the following information:

• Personal identifiers, contacts, and characteristics (for example, name and contact details)

How we get the information and why we have it

Most of the personal information we process is provided to us directly by you through our contact form, via email, via phone, via social media or via Zoom for one of the following reasons:

  • To deal with enquiries,
  • To enable quotations,
  • To engage services,
  • To enable invoicing,
  • To facilitate feedback.

Under the General Data Protection Regulation (GDPR), the lawful bases we rely on for processing this information are:

(a) Your consent. You can remove your consent at any time. You can do this by contacting Nikki Knight. 

(b) We have a contractual obligation.

(c) We have a vital interest.

(d) We have a legitimate interest.

What we do with the information we have

We use the information that you have given us in order to provide our service to you. We will not share this information with anyone.

How we store your information

For site visitors, your data will only be stored or transferred within the European Economic Area (the “EEA”). The EEA consists of all EU member states, plus Norway, Iceland, and Liechtenstein. This means that your personal data will be fully protected under the GDPR or to equivalent standards by law.

For clients- as above. For most services, the data will be kept in the EEA.  However, some services (storage and accountancy) we store or transfer your personal data to companies in countries whose levels of data protection are deemed ‘adequate’ by the European Commission or are covered by if they are part of the EU-US Privacy Shield.  More information is available from the European Commission.

This means that your personal data will be fully protected under the GDPR or to equivalent standards by law.

The security of your personal data is essential to us, and to protect your data, we take several important measures, including the following:

A.        All Devices used to access details are password protected, with up to date internet security software and where available Two Factor authentication.

B.        Our website has industry standard SSL to encrypt data from our site.

C.        Your personal data is not stored on our website, it is merely transmitted to us via email and stored on our email service and our contact management system on devices except for comments left on the blog.

D.        Communication Data is stored on our Email servers/cloud storage / Mobile phone.

E.         Payment details – stored on cloud storage accountancy software such as Wave or through payment systems such as PayPal or Stripe.

F.         Website security – Protects sites from access by anyone without permission to get on the site and being able to add potentially harmful files on the site.

How long we store your information

We keep your contact details for one month if no service is contracted or seven years if a service is contracted due to the law surrounding accounting procedure. We will then dispose of your information by deleting or shredding any hard copies of the data.

Sharing your information

We will not share any of your personal data with any third parties for any purposes, subject to the exceptions as stated below and for the performance of services contracted for.

In some limited circumstances, we may be legally required to share certain personal data, which might include yours, if we are involved in legal proceedings or complying with legal obligations, a court order, or the instructions of a government authority.

To enable us to provide a service to you we may need to provide your personal data to the following:

•           Social media (including Facebook, Twitter, Google). Any data entered onto these systems the data is controlled by the platform and not Nikki Knight. Please be careful what information you provide to me on them.

•           Online accountancy software.

If any of your personal data is required by a third party, as described above, we will take steps to ensure that your personal data is handled safely, securely, and in accordance with your rights, our obligations, and the third party’s obligations under the law.

Your data protection rights

Under data protection law, you have rights including:

Your right of access – You have the right to ask us for copies of your personal information.

Your right to rectification – You have the right to ask us to rectify information you think is inaccurate. You also have the right to ask us to complete information you think is incomplete.

Your right to erasure – You have the right to ask us to erase your personal information in certain circumstances.

Your right to restriction of processing – You have the right to ask us to restrict the processing of your information in certain circumstances.

Your right to object to processing – You have the right to object to the processing of your personal data in certain circumstances.

Your right to data portability – You have the right to ask that we transfer the information you gave us to another organisation, or to you, in certain circumstances.

You are not required to pay any charge for exercising your rights. If you make a request, we have one month to respond to you.

Please contact us at nikki@nikkiknight.co.uk if you wish to make a request.

Date: 24/02/2021